Faculty - Disabling presenter view on PC PowerPoint

How to stop PowerPoint from automatically starting a slide show in Presenter View:

  • On top menu bar, click on the [Slide Show] ribbon.
  • In the Monitors group, uncheck [Use Presenter View].
  • Then close PowerPoint and open again for the settings to take/refresh.

This way the Turning Point show bar will display on your screen and mirror to what students see on the projector, instead of manually dragging the menu onto the project screen.

At what resolution/bit rate is Kaltura media encoded?

Content uploaded to Kaltura is encoded in a variety of formats for both desktop and mobile playback. They are:

  • Basic/Small (400 kbps video, 64 kbps audio, 640x[auto])
  • Basic/Small (600 kbps, 64 kbps audio, 640x[auto])
  • SD/Small (900 kbps, 64 kbps audio, 640x[auto])
  • SD/Large (1500 kbps, 128 kbps audio, [auto]x720)
  • HD/720 (2500 kbps, 128 kbps audio, [auto]x720)
  • HD/1080 (4000 kbps, 128 kbps audio, [auto]x1080)

It is important to note that Kaltura cannot produce a piece of media at a higher resolution than the quality of the original file.

Can a Canvas visitor be added to an OSU Canvas Studio site?

Yes, a Canvas visitor (non-OSU individual) can be added to OSU Canvas Studio sites. They cannot be added to Canvas courses managed by the Registrar's Office. Learn more on how to add a Canvas visitor to a Canvas Studio site.

Can I add captions to a video?

Kaltura supports captioning. Disability Access Services at Oregon State University will provide captioning services through Kaltura upon request. They have the ability to add captions to any existing videos in Kaltura or can assist in uploading new videos and captioning them. You can contact DAS at 541-737-4098. If you opt to add your own captions, that ability also exists in Kaltura. To do so:

  • Visit My Media in either MediaSpace or Canvas
  • Click the Edit button for the desired media
  • Click the Captions tab
  • Click the Upload captions file button
  • Click the Browse... button
  • Select your captions file (only the SRT and DFXP formats are supported)
  • Select the corresponding language
  • Enter a label for this caption (this can be as simple as "English")
  • Click the Save button
Can I add chapters to my video?

Kaltura allows you to mark cue points - or chapters - in your video. This allows for easier navigation of media, particularly lengthy videos. For instance, a one hour recording of a lecture might have a break at the 30 minute mark. Cue points can be added to indicate the start of the second part of the lecture, allowing viewers to easily jump to this chapter. To add a cue point to your media:

  • Visit My Media in either MediaSpace or Canvas
  • Click the Edit button for the desired media
  • Click the Timeline tab
  • Select the "Create a new Chapter" button (the button that resembles a bookmark)
  • Add a bookmark:
    • Move the blue bookmark indicator to the point in the media where you want to add a cue point

OR

    • Play the media to the point where you want your cue point to appear, then pause the video and slide the blue bookmark indicator to this point

OR

    • Enter the timecode in the box provided
  • (optional) Enter a chapter title
  • (optional) Enter a description
  • (optional) Add a thumbnail for this chapter
  • Click Save
Can I add someone to my Canvas course?

Instructors can add an OSU individual to their Canvas course as a Canvas TA, Grader, Designer, or Observer via the Add TA...* link on the course navigation menu. Instructors cannot add students to their Canvas courses. Learn how to use the Add TA... tool and the permissions of each role.

Can I adjust the due date on an assignment for one or a subset of students?

Yes, Canvas refers to this as creating a differentiated assignment and these assignments allow an instructor to provide an alternative due date for one or more student or assign a graded activity in Canvas to a subset of students, e.g. a graduate student-only assignment. Learn how to create a differentiated assignment.

Can I assign my media to any category in MediaSpace?

Certain categories in MediaSpace are unmoderated. You can add your content to any of these categories. At the same time, administrators may find your content is inappropriate for the selected category and may remove it from that category.

Can I copy (import) content from one Canvas course into another?

Yes, you can copy content from any course in which you have 'edit' permissions to any other course in which you have 'edit' permissions. Learn more in the OSU Knowledge Base.

Can I edit my video?

Kaltura gives you basic editing functionality that allows you to cut away excess footage at the front and back of your video (edit "heads" and "tails"). Anything more complicated will require you to download you video and edit it in editing software such as Adobe Premiere or Apple Final Cut.

Both "trimming" and "clipping" functionality is available within Kaltura. Trimming means impacting your existing, original recording. While clipping will made a copy of your video but will leave the original untouched.

To trim your video:

  • Visit My Media in either MediaSpace or Canvas
  • Click the Edit button for the media in question
  • Click the Trim Video tab
  • In the timeline underneath your video, move the left bracket to the beginning of the portion of the video you want to keep and click the "Set Starting Point" button
  • Now move the right bracket to the end of the portion of the video you want to keep and click the "Set Ending Point" button
  • Press the Trim Video button

Your existing video will be processed and modified as indicated.

To clip your video:

  • Visit My Media in either MediaSpace or Canvas
  • Click the Edit button for the media in question
  • Click the Create Clip button on the Edit page
  • In the timeline underneath your video, move the left bracket to the beginning of the portion of the video you want to keep and click the "Set Starting Point" button
  • Now move the right bracket to the end of the portion of the video you want to keep and click the "Set Ending Point" button
  • Press the Create Clip button

The edited video will be processed and created as a new entry which will appear in your collected My Media.

 

Can I embed Kaltura media in a web page?

Yes, media in Kaltura can be embedded on a web page.

  • Visit My Media in MediaSpace or Canvas
  • Click on the media you'd like to embed
  • Click the Share button underneath the media
  • Select Embed
  • Copy this code and paste it into the source code for your web page

Note: only the owner of the media has access to the HTML code necessary for embedding that media.

The following animation demonstrates how you can obtain the embed code for your video:

Can I enable Turnitin on a Canvas assignment?

Yes, Turnitin originality check is now an option for any Canvas File Upload assignment. Instructors can use all of the Canvas File Upload features in the assignment, including rubrics, group assignments, and peer review. Instructors can view Turnitin scores and reports from the Canvas gradebook or from SpeedGrader. Students can view their reports and assignment scores from their Grades page in Canvas. Learn how to enable Turnitin in Canvas.

Can I enter an early-term grade and contact students through Canvas?

Yes, Canvas is currently building and seeking feedback on the Analytics 2.0 tool that will allow an instructor to message students based on their current course grade. Since the Analytics 2.0 tool is not finished, learn how to message students without using the tool.

Can I enter assignment grades in Turnitin, and if so, do they appear in the Canvas gradebook?

A. Yes, although not with a mobile device at this time. See more details here on working with the TurnItIn gradebook

Can I get statistics/analytics for my media?

Kaltura provides you with extensive statistics on the viewership and usage of your media, as well as analytics related to your Channels in MediaSpace and your Media Gallery in Canvas. Keep in mind that in MediaSpace, your media can be set so that a person can access it without logging in, so it is possible that the bulk of your viewers will be listed as "anonymous".

To collect analytics on individual media:

  • Visit My Media in either MediaSpace or Canvas
  • Select the desired media
  • From the Actions menu underneath your media, click Analytics

To collect analytics on a Channel:

  • Visit My Channels in MediaSpace
  • Select the desired channel
  • From the Actions menu at the top-right, click Analytics

To collect analytics on a Media Gallery:

  • Visit Media Gallery in a course in Canvas
  • Select the desired channel
  • From the Actions menu at the top-right, click Analytics
Can I insert slides into my video?

Perhaps data in a previous slide has been updated, or it does not appear as clearly in the recording as you wish. Kaltura allows for the insertion of slides into media. A slide will appear as a picture-in-picture in a corner of the video until a subsequent slide is loaded or the viewer dismisses the image. To insert a slide into your media:

  • Visit My Media in either MediaSpace or Canvas
  • Click the Edit button for the desired media
  • Click the Timeline tab
  • Select the Slide button (the button that resembles a sheet of paper with the corner folded)
  • Add a bookmark:
    • Move the blue bookmark indicator to the point in the media where you want to add a cue point

OR

    • Play the media to the point where you want your cue point to appear, then pause the video and slide the blue bookmark indicator to this point

OR

    • Enter the timecode in the box provided
  • Click the button to Upload Slide
  • Click Choose a file to upload
  • Select your slide image
  • (optional) Add a slide title
  • (optional) Add a description
  • Click Save
Can I replace my video with another video?

Kaltura allows you to replace your media with a new version. This allows you to retain the same URL even though you have a new draft of the same video, and to keep the same historical analytics even though you may have updated the media. To replace your media:

  • Visit My Media in either MediaSpace or Canvas
  • Click the Edit button for the desired media
  • Click the Replace Video tab
  • Click the Choose a file to upload button
  • Select the replacement video you wish to upload
  • After the file is done uploading, click the Approve Replacement button
Can I request a new feature or tool in Canvas?

Yes, you can submit a feature request in the Canvas Community. It’s a good idea to check the Canvas Community to see if any other users have requested the same or similar feature. You may also contact the Learn@OregonState team if you have questions about the process or would like to submit a request for a third-party integration or would like to know more about our evaluation process for integration requests.

Can I request my own Canvas studio site?

Yes, any person with ONID credentials can request a studio site. Learn how to request a Canvas studio site.

Can I restrict access to a category in MediaSpace?

MediaSpace administrators have the ability to restrict categories in a number of ways:

  • Listing: The media within this category is not listed unless the user is logged in or unless the user is on a specific access list.
  • Visibility: The category is not visible among the other categories in MediaSpace unless the user is on a specific access list.
  • Submission: A user may not submit media a category unless the user is on a specific access list.

Users on an access list can have one of two different types of permissions:

  • Member: May view the contents of the category.
  • Contributor: May view the contents of the category and submit new media.
Can I share a file with my media?

Kaltura allows for the ability to attach a file, such as a PowerPoint or PDF, to your media for users to download. In order for a user to download the file, they must be logged into Kaltura with their ONID username and password. To attach a file to your media:

  • Visit My Media in either MediaSpace or Canvas
  • Click the Edit button for the desired media
  • Click the Attachments tab
  • Click the Upload File button
  • Select the file you wish to attach
  • (optional) Provide a title for your uploaded file
  • (optional) Provide a description for your uploaded file
  • Click the Save button
Can I upload audio files to Kaltura?

Kaltura can support both audio and video files.

Can I use Canvas rubrics with a TurnItIn assignment?

Yes. If you want to use a Canvas rubric for the assignment, you must add the rubric before setting the External Tool submission type. Create the assignment with any other submission type, save the assignment, add the rubric, and then edit the assignment to select the External Tool > Turnitin. You can then use the Canvas rubric when grading in SpeedGrader.

Can I use Kaltura to do a recording?

Kaltura has an a desktop recorder tool that you can download and install on MacOS and Windows computers. The tool, called Kaltura Capture, can be accessed from Add New in either MediaSpace or Canvas. Kaltura Capture has audio, webcam, and screen recording capabilities. Find out how to install Kaltura Capture here.

To learn more about using Kaltura Capture, visit the Kaltura Capture tutorial.

Can I view grade information and Last Activity dates for students who have withdrawn from my course?

Yes, students who have withdrawn from your course will appear as 'inactive' students in your Canvas course. Learn how to locate information on inactive students.

Can students access a Canvas site to finish an Incomplete?

Yes, if instructors give an Incomplete, the instructor may request to add the student to a past-term or a present-term course so they can access quizzes, assignments, etc. Instructors should email canvas.support@oregonstate.edu and request that their and the student's enrollment be enabled in the course site. Include the student’s ONID and the Canvas course code (e.g. TST_101_001_S2017) in the email.

Can students view their Turnitin originality scores before an assignment is graded?
Yes, if the assignment is not muted; no, if the assignment is muted.
Do I need to inform students that Turnitin is being used in my class

Yes, any course using this software should include a statement in the syllabus. You may use or adapt the following:

“Your instructor may ask you to submit one or more of your writing assignments to the Turnitin plagiarism prevention service via Canvas (do not submit directly to the Turnitin website). Your assignment content will be checked against Internet sources, academic journal articles, and the papers of other OSU students, for common or borrowed content.  Turnitin generates a report that highlights any potentially unoriginal text in your paper. Papers that you submit through Turnitin for this class or any class will be added to the OSU Turnitin database and may be checked against other OSU paper submissions.  You will retain all rights to your written work."

Faculty - Showbar not displaying on Mac OS with dual screen

If you are on Mac OS and using two screens or external display and cannot see the showbar when polling, try the following steps and test each time to determine which setting actually works for your system.

1. Try the refresh button each time before resetting the session.

2. In PowerPoint

  • Preferences
  • Slideshow
  • Uncheck "Always start Presenter View with 2 displays"

3. In PowerPoint

  • Choose the Slide Show tab on the ribbon.
  • Select Set Up Slide Show.
  • Under Show type, choose Browsed at a kiosk (full screen)
  • Click OK.

4. Go to Mission Control settings to turn OFF "Displays have separate spaces", which removes the Mac menu from the external display. You will need to logout/in for this to take effect.

How can I add additional categories to MediaSpace?

Categories in MediaSpace are created by Academic Technology. If you would like an additional category, please contact us.

How can I change which email I receive my Canvas notifications?

Each Canvas user at Oregon State has their ONID email address set as their default Canvas email address. Your ONID email address is created from your ONID username, i.e. ONIDusername@oregonstate.edu. The ONID email address cannot be removed from Canvas, however it is possible to add other email addresses to Canvas and turn off or adjust settings to prevent or minimize Canvas notifications to your ONID email address. If you are a faculty or staff employee at Oregon State, we highly recommend that you add your employee email address (e.g. firstname.lastname@oregonstate.edu) to Canvas.

Adding Alternative Email Addresses to Canvas

  1. Click the Account button in the top left corner of the main Canvas menu
  2. Click Settings from the fly-out menu that appears
  3. Click + Email Address in the menu on the right side of the account settings page
  4. Enter your alternative email address into the Email Address field
  5. Click Register Email. A pop-out notification should appear directing you to check your alternative email inbox.
  6. Open your alternative email inbox and locate the confirmation email from "Learn@OregonState" notifications@instructure.com
  7. Open the email and click the link within the email with the text "Click here to confirm this registration"
  8. Return to your Canvas account settings page and verify that your email address text color has changed from orange to black - this indicates your email address has been confirmed

Adjusting Which Email Receives Canvas Notifications

  1. Click the Account button in the rop left corner of the main Canvas menu
  2. Click Notifications from the fly-out menu that appears
  3. Adjust the frequency of notifications being sent to each confirmed email address in your Canvas account
How can I create a column in the Canvas gradebook for an assignment?

Columns in the Canvas gradebook are directly linked to graded activities in the course. Creation of a graded assignment, graded discussion, graded quiz or a graded survey will result in the creation of an associated gradebook column in the course. Learn how to set up and manage a Canvas gradebook.

How can I distribute my media/restrict access to my media?

Initially, all media uploaded into Kaltura is restricted to only the person who uploaded that media, the "owner." But there are a number of ways to distribute that media. These include:

How can I get help with Canvas?

All OSU Canvas users may get technical support 24 x 7, 365 days a year by phone, live chat, or email. Click the “Help” button in the lower left corner of the Canvas screen, or call 844-329-3084. If you are an instructor, TA, or staff member and would like to learn more, please contact the Learn@OregonState team. Alternatively check out the excellent online help resources in the Canvas Community.

How can I reassign the ownership of my media to another user?

Kaltura will allow you to reassign your media to another ONID user as follows:

  • Visit My Media in either MediaSpace or Canvas
  • Click the Edit button for the desired media
  • Click on the Collaboration tab
  • Click on the "Change media owner" button
  • In the dialogue box that pops up, search for the person to whom you'd like to assign the media by first name, last name, or ONID name, and then select that user
  • Click Save
How can I share my clicker with another student?

We do not allow multiple students to share a single clicker. By implementing this policy we aim to avoid confusion with the Turning Technologies software – which receives your responses – and Canvas which assigns point values to your name. Sharing clickers results in clicker points being misallocated to students; in most cases you – and your friend – will not receive any points from a shared clicker.

What if I have a question about clicker points on Canvas?

Most instructors have their own policy regarding clicker points on Canvas. Please consult your instructor’s course syllabus for exact information. When asking your instructor about clicker points, be prepared to have your device ID handy.

What if my clicker isn’t functioning properly?

Email classroom.response@oregonstate.edu to make an appointment, where we can test your device.

How can I share ownership of my media with another user?

Kaltura allows you to assign one or more co-editors and co-publishers for your media.

A co-publisher has the ability to publish your media but cannot change any parameters of your media, such as title or description.

A co-editor can publish your media but can also change parameters of your media, such as title or description.

To assign a co-publisher:

  • Visit My Media in either MediaSpace or Canvas
  • Click the Edit button for the media in question
  • Click the Trim Video tab
  • Click on the Collaboration tab
  • Click on the "Add Collaborator" button
  • In the dialogue box that pops up, search for the person to whom you'd like to assign the media by first name, last name, or ONID name, and then select that user
  • Check the box for Co-Publisher
  • Click Add

To assign a co-editor:

  • Visit My Media in either MediaSpace or Canvas
  • Click the Edit button for the media in question
  • Click the Trim Video tab
  • Click on the Collaboration tab
  • Click on the "Add Collaborator" button
  • In the dialogue box that pops up, search for the person to whom you'd like to assign the media by first name, last name, or ONID name, and then select that user
  • Check the box for Co-Editor
  • Click Add

If you'd like to reassign ownership entirely of your media to someone else, follow these instructions.

Learn how to find media that has been shared with you here.

How do I access Kaltura through Canvas using Safari?

Safari on MacOS and iOS handles cookies differently than other web browsers. When clicking on "My Media" or "Media Gallery" in Canvas in your Safari browser, you may see the following error:

To correct this error...

In MacOS:

  • Select Safari > Preferences...

  • Select "Always allow" from the Privacy menu

In iOS:

  • Go into the Settings App and choose Safari

iOS Settings - Safari

  • Choose your cookies settings

Safari Settings - Cookies

  • Set your cookies to "Always Allow"

Safari Cookies - Always Allow

How do I access the Video Editor?

The video editor can be accessed in one of two ways.

To launch the Kaltura Editor from the Actions menu:

  • Visit My Media in either MediaSpace or Canvas
  • Select the desired media
  • From the Actions menu underneath your media, click Launch Editor

To launch the Kaltura Editor from the Edit page:

  • Visit My Media in either MediaSpace or Canvas
  • Click the Edit button for the desired media
  • Click the Launch Editor button

 

How do I add a license?

Go to Canvas: http://canvas.oregonstate.edu

    -Navigate to the left sidebar menu of the Canvas dashboard.

    -Click on Account > Settings > Turning Clicker Registration

    -Login using your OSU ONID username and password.

•           Click on the box, type the license code on your card, click Redeem.

•           If you need to purchase a license, click Purchase License.

•           Scroll down to a circle logo that says 'One Year Turning Account License', click on that.

•           Click on “Add to Cart” and go to your cart in the top right hand corner.

•           Click “Checkout” and enter your credit card information.

•           Click “Review Order”, make sure it is $20.99 for One Year and complete the purchase.

•           Then click on “Back to Turning Account” on the top.

•           You now see a green checkmark next to license.

Then contact your instructor and inform them to update their Participant list, they may or may not do so based on their instructional policy.

How do I add media to a Channel?

You must create a Channel or be granted permission from a Channel manager in order to submit content to a Channel. Furthermore, you may only submit content that you own to a Channel. You may add content to a Channel in one of two ways. Either from the Channel's page or from the media's page.

From the Channel's page:

  • Visit My Channels in MediaSpace
  • Select the Channel to which you'd like to add your media
  • Click + Add Media
  • Select a piece of content from the collection of content that you own
  • If you have not yet uploaded your content, you will have the opportunity to do so here
  • Click Add

From your media's page:

  • Visit My Media in MediaSpace
  • Click on the media you'd like to add to the Channel
  • Select Publish from the Actions menu underneath the media
  • Choose Published
  • Choose the Publish in Channel tab
  • You will be presented with a list of Channels to which you may submit content
  • Check the box for the desired Channel or Channels
  • Click Save
How do I add media to my course's Media Gallery?

A teacher or student can publish media to the collective repository for a course, the Media Gallery. Unless the media already carries different publishing settings, publishing content to the Media Gallery guarantees that that media will be accessible only to those who are currently enrolled in the course. To add a video to the course's Media Gallery:

  • Select "Media Gallery" from your course menu

  • Click the blue "Add Media" button at the top-right

  • Check the box next to the media you'd like to add to your course

  • Click the blue "Publish" button

How do I add media to my Playlist?
  • Click the "Add to Playlists" tab underneath a piece of media to add it to a Playlist
  • Click the checkbox next to the Playlist to which you would like to add the media
  • Click Apply
How do I approve or reject content submitted to a Channel?

Channels must have moderation activated in order to approve or reject a submitted piece of media. Only a Channel manager or moderator may approve or reject content submitted to a Channel. To do this:

  • Visit My Channels in MediaSpace
  • Click Edit underneath the Channel you wish to delete
  • Click the Pending tab
  • Select the piece of media you wish to approve or reject
  • Click either the Reject or Approve button
How do I change the channel on my clicker?

Each class using clickers is assigned a different channel. Your clicker must be on the correct channel to send responses.

  • Press any button to turn on your clicker
  • Press the channel button
  • Enter the channel number
  • Submit the channel number either by clicking the channel button again or by pressing "OK" using the LCD screen prompts on the QT device. And the light will turn green if the channel matches.
How do I create a Channel?
  • Visit My Channels in MediaSpace
  • Click "+ Create Channel" to create a Channel
  • Enter a name and description
  • Select the privacy setting for your channel; the options are:
    • Open - A user must be logged in (with their ONID username and password) to view content but only admin-role users and channel members can contribute content
    • Restricted - A user must be logged in (with their ONID username and password) to view content and only channel members can contribute content
    • Private - Only members of a channel can view or contribute content
    • Shared Repository - Only members of a channel can view and contribute content and content may be published to other channels
    • Public - Anyone can view content without logging in but only channel members can contribute content
  • Click Save
How do I create a media (audio or video) assignment in Canvas?

The preferred method of receiving media (audio or video) as an assignment in Canvas is to have students embed that content into their submission. To create such an assignment in Canvas:

  • Go to the Assignments tab in your course
  • Add a new assignment
  • Give your assignment a name and allocate points to it
  • As "Submission Type", check the box for "Text Entry"
  • Save your assignment

Students will now be able to submit an assignment by embedding it into a text entry. Refer to the "How do I embed media into a Canvas entry?" FAQ for detailed instructions.

How do I delete a Channel?

Only a Channel manager may delete a Channel. To do this:

  • Visit My Channels in MediaSpace
  • Click Edit underneath the Channel you wish to delete
  • Click the Advanced tab
  • Click Delete Channel
  • Confirm that you want to delete this Channel by clicking Yes
How do I delete a Playlist?

Users can delete the Playlists they have created. To do this:

  • Visit My Playlists in MediaSpace
  • Click the trash can next to the Playlist you want to delete
  • Click OK to confirm
How do I download my media from Kaltura?

It's always important to save the original copies of your media for safekeeping. But if you need to download a copy of your media from Kaltura, you can do so as follows:

  • Visit My Media in either MediaSpace or Canvas
  • Click the Edit button for the media in question
  • In the Edit player window, click the download button, found between the Quality Settings gear and the Full Screen button, and your video will download

How do I embed media into a Canvas entry?

Kaltura is directly integrated into Canvas and allows users who are editing or creating new text content (such as a Page, Announcement, or Assignment) to embed their media (audio or video) directly into their text. This is the preferred method for students to submit media (audio or video) as an assignment in Canvas.

In order to do this:

  • Click on the "Embed Kaltura Media" button in the editor toolbar; the button resembles a filmstrip

  • Find the media you want to embed and click Select
How do I enable downloading of my video?

While, by default, only the video owner can download their video in Kaltura, the video owner can adjust settings to allow others to download it. There are two ways to do this:

When sharing the video through MediaSpace:

  • Visit My Media in MediaSpace
  • Click the Edit button for the desired media
  • Click the Downloads tab
  • Check the box for the desired download formats
  • Click Save

When embedding the video on an external site:

  • Visit My Media in either MediaSpace or Canvas
  • Select the desired media
  • Click the Share button underneath the media
  • Select Embed
  • Choose the player skin with the download button
  • Copy the source code

How do I install CaptureSpace?

NOTE: Kaltura CaptureSpace is being retired at the end of 2018. It is being replaced with Kaltura Capture. Find out how to install Kaltura Capture here.

Kaltura's CaptureSpace Desktop Recorder can be installed on MacOS and Windows computers. While any user on a Windows computer can install CaptureSpace without elevated permissions, a user on a MacOS computer must be administrator of their machine in order to install the software. If you are not the administrator of your MacOS computer, please contact the Service Desk additional support.

To install CaptureSpace:

  • Visit My Media in either MediaSpace or Canvas
  • Click "Add New"
  • Choose "Recording Tools"
  • You will be presented with a disclaimer related to Oregon State University's policies
  • Check the box labeled "I agree to the above terms and conditions" to indicate that you will abide by these policies
  • Download and install the software for either Windows or MacOS
  • You will have to repeat the previous steps to link the installed CaptureSpace software to your ONID username
  • Click "Add New"
  • Choose "Recording Tools"
  • You will be presented with a disclaimer related to Oregon State University's policies
  • Check the box labeled "I agree to the above terms and conditions" to indicate that you will abide by these policies
  • Confirm that you do want to run the software you just downloaded and installed
  • CaptureSpace will open on your computer
How do I install Kaltura Capture recording software?

Kaltura Capture is Kaltura's new screen and webcam recording software for MacOS and Windows computers. It is free to download for all ONID account holders. To install the new Kaltura Capture software:

  • Visit My Media in either MediaSpace or Canvas
  • Choose Add New
  • Choose Recording Tools / Capture
  • You will be presented with a disclaimer related to Oregon State University's policies
  • Check the box labeled "I agree to the above terms and conditions" to indicate that you will abide by these policies
  • Download software for either Windows or MacOS
  • Execute the downloaded software and follow the prompts to install the software

How do I know if my clicker response is received?

When your response is received your clicker will display a checkmark underneath your answer as a confirmation.

There is also a “toolbox” option on all clickers. Responses cannot be sent from within the toolbox. When in doubt press the back arrow repeatedly to exit to the main screen before submitting an answer.

 

 

How do I launch Kaltura Capture recording software?

Once Kaltura Capture has been installed on your computer, you can launch it from your browser:

  • Visit My Media in either MediaSpace or Canvas
  • Choose Add New
  • Choose Recording Tools / Capture
  • You will be presented with a disclaimer related to Oregon State University's policies
  • Check the box labeled "I agree to the above terms and conditions" to indicate that you will abide by these policies
  • Kaltura Capture should automatically launch

 

How do I make a Channel?

Users of Kaltura MediaSpace can create their own personal Channels. To do this:

  1. Click "My Channels" in the top menu.
  2. Click "+ Create Channel" to create a Channel.
  3. Enter a name and description.
  4. Determine the type of permissions you want for your Channel. They are:
    • Open: Anyone with a link to your Channel can view content in the Channel and can also add new content to it.
    • Restrict: Anyone with a link to your Channel can view content in the Channel. Only members can add new content to it.
    • Private: Only members can view content in the Channel and also add new content to it.
  5. Determine if you want your Channel to be moderated. This means only certain types of members will be able to determine what is added to a Channel. Media Services recommends that you moderate content in your Channel.
  6. Click Save.
How do I make my media public for all to see?

Kaltura MediaSpace makes it possible for you to publish your content publicly for everyone to see without having to login. Until you publish your video, distributing a link to that video will result in an "Access Denied" error for anyone who follows the link. To help drive viewers to your video, it's important to make your video as "discoverable" as possible. A proper title, description, and metatags will help in search results for external search engines as well as internal searches through Kaltura MediaSpace. Content that has been captioned will also have its transcription text searched when using the Kaltura MediaSpace search. If your users aren't finding your content, make sure you have important elements included in your media's data, such as the name of the speaker, the topic of the presentation, and relevant keywords. To make your media public:

  • Visit My Media in MediaSpace
  • Click on the media you'd like to make public
  • Select Publish from the Actions menu underneath the media
  • Choose Published
  • Select one or more categories into which to sort your media from the Publish in Categories tab
How do I make my media unlisted?

Marking your media as Unlisted means that your media will not be found in Kaltura MediaSpace either by browsing the site or by searching. But the media will remain accessible so that if you share a link to it with others, they will be able to access it without having to login. But if this link is shared by others or added to another web site, it may become public to the world. It is important to note that marking your media as Unlisted still publishes your media. It just makes it less discoverable. This is a suitable solution for discreet but not sensitive material.

You can mark your media as Unlisted by choosing the Publish option from the Actions menu underneath your media and then choosing the Unlisted option.

How do I make my own Playlist?

Users of MediaSpace can create their own personal Playlists. To do this:

  • Click the "Add to Playlists" tab underneath a piece of media to add it to a Playlist
  • Click "Create New Playlist" to create a Playlist
  • Enter a name and description
  • Click Create New Playlist
How do I register my clicker?

You must register your clicker on Canvas before using it in class.

  • Go to Canvas
  • Login with your OSU ONID username and password.
  • Navigate to the left sidebar menu of the Canvas dashboard.
  • Click on Account > Settings > Turning Clicker Registration
  • If you are prompted again, login with ONID username and password.
  • Click on Getting Started
  • Enter your subscription code in the field provided, click Redeem, then Continue.
  • Enter the Clicker ID in the field provided, click Add, then Continue.
  • The check confirms you are connected to your LMS!

To add a license:

  • Click on the box, type the license code on your card, click Redeem.

To add a device:

  • Click on the box, type device ID, click Add.

Under Profile you should now see green checkmarks beside each item (License, Clicker, Learning Management System).

How do I remove media from a Channel?

A content owner can remove any of his media from a Channel to which it had been previously submitted. Channel managers can remove any content that has been previously submitted to their channel.

If you're a content owner:

  • Visit My Media in MediaSpace
  • Select the media you'd like to remove from a Channel
  • Click the Publish tab underneath the media
  • Choose Publish in Channel
  • You will be presented with a list of Channels to which you may submit content
  • Remove the checkbox next to the Channel from which you wish to remove your content
  • Once the checkmark is removed, the media is removed from that Channel

If you're a Channel manager:

  • Visit My Channels in MediaSpace
  • Select the Channel from which you'd like to remove media
  • On the left-hand side you will be presented with the media currently in this Channel
  • Pass your mouse over the media you wish to remove and click Remove
  • Confirm that you want to remove this media by clicking Yes
How do I restrict access to a Channel?

Upon creating a Channel, you determine if that Channel is Open, Restricted, Private, Shared Repository, or Public. To modify a Channel's privacy:

  • Visit My Channels in MediaSpace
  • Click the Edit link underneath the desired Channel
  • Select the privacy setting for your channel; the options are:
    • Open - A user must be logged in (with their ONID username and password) to view content but only admin-role users and channel members can contribute content
    • Restricted - A user must be logged in (with their ONID username and password) to view content and only channel members can contribute content
    • Private - Only members of a channel can view or contribute content
    • Shared Repository - Only members of a channel can view and contribute content and content may be published to other channels
    • Public - Anyone can view content without logging in but only channel members can contribute content
  • Click Save

Depending on your choice, you are then required to define who is a member of your Channel if you wish them to access the content therein. You do this as follows:

  • Visit My Channels in MediaSpace
  • Click the Edit link underneath the desired Channel
  • Click the Members tab
  • Click Add Member
  • Enter the ONID username of the person you'd like to add as a member
  • Determine the permissions you would live to give to this member. They are:
    • Member: May view content in the Channel
    • Contributor: May view content in Channel and submit new content
    • Moderator: May view content in the Channel, submit new content, and approve submitted content if the Channel is moderated
    • Manager: Same permissions as the creator of the Channel; May view, submit and approve content, as well as Edit permissions, modify details of the Channel, or delete it outright
  • Click Add
How do I share Kaltura media in Canvas?

Kaltura is fully integrated into Canvas. Media a user has previously uploaded through MediaSpace is available under "My Media" in Canvas and, conversely, any media that a user uploads through Canvas will be available to them in under "My Media" in MediaSpace. "My Media" reflects a user's own media content, regardless of what publishing settings have been set for each item in that collection. Each user will see a different collection of content under "My Media" in Canvas as they're looking at their own content and not another person's. Two primary options exist for a user to share their media in Canvas. Those options include:

  • Media Gallery: A teacher or student can publish media to the collective repository for a course, the Media Gallery. Unless the media already carries different publishing settings, publishing content to the Media Gallery guarantees that that media will be accessible only to those who are currently enrolled in the course. Refer to the "How do I add media to my course's Media Gallery?" FAQ for detailed instructions.
  • In-line Embedding: In parts of Canvas where the editor toolbar is available, a video button in the toolbar allows you to select content from My Media and embed it directly into content, such as a Page or Announcement. Refer to the "How do I embed media into a Canvas entry?" FAQ for detailed instructions.

Both options collect analytics on the usage of your media content within the course, which can be accessed via Media Gallery > Actions > Analytics.

How do I upload my .TS/.MTS/.M2T/.M2TS video file?

Newer cameras may record as an MPEG transport stream with extensions such as .TS, .MTS, .M2T or .M2TS. Ultimately, all these videos are MPEG videos. If you change your file's extension to .MPEG or .MPG, you should be able to upload your recording successfully.

Windows sometimes conceals the extensions to your video files. In order to see all your file extensions, following these steps:

In Windows 7:

  • Open Windows Explorer (shortcut: Windows-E on the keyboard)
  • Click "Organize" from the menu across the top
  • Choose "Folder and Search options"
  • Click the "View" tab
  • Scroll down and remove the checkmark from "Hide extensions for known file types"
  • Click OK

In Windows XP:

  • Open Windows Explorer (shortcut: Windows-E on the keyboard)
  • Click "Tools" from the menu across the top
  • Choose "Folder Options…"
  • Click the "View" tab
  • Scroll down and remove the checkmark from "Hide extensions for known file types"
  • Click OK
How do I upload my media into Kaltura?

You can upload video and audio into Kaltura, and there are no restrictions as to the duration, size, or number of media that can be uploaded. To upload your media into Kaltura:

  • Visit My Media in either MediaSpace or Canvas
  • Click "Add New"
  • Choose "Media Upload"
  • If you're not logged in, you will be prompted to login with your ONID username and password
  • You will be presented with a disclaimer related to Oregon State University's policies
  • Check the box labeled "I agree to the above terms and conditions" to indicate that you will abide by these policies
  • Click "+ Choose a file to upload"
  • Browse your computer to locate the file you wish to upload and click Open
  • The blue bar will indicate the progress of the file upload
    • DO NOT close this window until the progress bar has turned green and it reads "Finished uploading!"
    • If the upload process is interrupted, you can repeat this process, and Kaltura will resume the upload from where you left off
  • You may enter values for Name, Created By, Description and Tags
  • As your file uploads, you may upload additional recordings by clicking on “+ Choose another file”
  • Click "Save"
How do I use CaptureSpace?

NOTE: Kaltura CaptureSpace is being retired at the end of 2018. It is being replaced with Kaltura Capture. Find out how to use Kaltura Capture here.

Kaltura's CaptureSpace Recorder is a full suite of recording tools for your Windows and MacOS computer. CaptureSpace gives you a range of recording options, from plain voice recordings, to webcam recordings, screen recordings, and presentation recordings. The distinction between a screen recording and a presentation recording is that a screen recording will capture anything on the selected screen you've chosen to record - or the portion of that screen you've selected to record. It is a full-motion recording tool which will capture whatever happens on the screen, including mouse movements, animations and transitions in your presentations, and even videos that you play back. The screen recording tool also has basic drawing tools. Presentation recording will capture a PowerPoint presentation as it happens. It is not a full-motion recording tool. It does not capture animations, transitions, or mouse movements. Instead, it takes a single still screenshot of each slide as you advance through your presentation and reads all the text in your presentation. Combined, these screenshots and text turn your recording into an indexed, searchable video. Viewers of these presentation recordings can search the video and jump directly to specific slides. This functionality is not available by default in screen recordings.

Once you've installed CaptureSpace, you can run the software as follows:

  • Visit My Media in either MediaSpace or Canvas
  • Click "Add New"
  • Choose "Recording Tools"
  • Add New > Recording Tools
  • You will be presented with a disclaimer related to Oregon State University's policies
  • Check the box labeled "I agree to the above terms and conditions" to indicate that you will abide by these policies
  • CaptureSpace will open on your computer

 

How does Learn@OregonState enhance the instructor's role?

How does Learn@OregonState impact the Student Experience?

How long does a Turnitin check take?
Originality Reports should usually be ready within 15 minutes. However it may take up to 24 hours during peak times such as the middle or the end of semesters when many papers are being submitted to Turnitin. Plan accordingly when working on a deadline. If an instructor allows multiple submissions on a Turnitin assignment there is a 24-hour waiting period between the each submission. This delay allows resubmissions to correctly generate without matching to a student's previous draft.
I would like to use Turnitin outside of Canvas. What are my options?

If you are an instructor who uses Canvas and want to upload a student’s paper directly to Turnitin, there are a few steps involved. The first part is to create a Turnitin web account, and the second part is to enable Quick Submit on that account:

  1. If you have never created a Turnitin assignment in Canvas before, you will need to do this to generate your Turnitin account before following the next steps. You do not need to publish the Turnitin assignment.
  2. Go to https://www.turnitin.com (warning: if you get “Connection was reset”, just refresh the page).
  3. Click on "Login," then "Forgot your password? Click Here."
  4. Enter your email address which you have set as default in Canvas. If you don't know which address you used, please email canvas.support@oregonstate.edu and they can provide that information.
  5. Enter your Last Name, then click Next.
  6. An email will be sent to your address with a link to reset your password.
  7. Reset your password by clicking on the link and following the instructions.
  8. You may also be prompted to choose a Secret Question for your account; if this generates an error, simply Continue and try your login.
  9. Then go back to https://www.turnitin.com and log in with your new password.
  10. Please click on the User Info tab at the top to see if your account Type is "Instructor."
  11. If not, set it to "Instructor", then refresh the page (or log out and log back in).
  12. Click on the User Info tab, and on the right hand side under Account Settings, find "Activate quick submit."
  13. Use the dropdown menu to select Yes, then scroll to the bottom of the page and click Submit.
  14. You should now see a Quick Submit tab on your Turnitin page which can be used to submit individual papers.
In analyzing an originality report, I believe I have uncovered plagiarism in a student paper. What are the next steps?

Please refer to the Office of Student Conduct and Community Standards . You may also wish to consult with your department head. 

Is my Canvas course ready?

Before you publish your Canvas course site, use our Canvas course checklist to make sure your site is ready to go. If you are not sure what a Canvas course could look like, check out the example Canvas course templates below. Learn more about Canvas Templates and how to import them.

Is there a limit to the duration, size, or number of media that I can upload to Kaltura?

There is no limit to the duration, size, or number of media that can be uploaded into Kaltura. If you have difficulty uploading your media, please contact us.

Is Turnitin compliant with FERPA?

Yes. Data is kept secure at all times and is only used for purposes of assisting the instructor in assessing the assignment. Students always maintain ownership of any work submitted to Turnitin.

On what devices will my media play?

Kaltura content is designed for both desktop and mobile playback. You can play your videos back on Mac OS or Windows, as well as on Android or iOS, in any current web browser, including Internet Explorer, Chrome, Firefox, Safari, and Opera.

To how many categories may I assign my media in MediaSpace?

You can add your content to as many as seven different categories in MediaSpace.

TOP HAT - How do I create a student account?

It is very important students register their Top Hat account with the correct email address. Only the OSU email address will synchronize student's grades to Canvas. To ensure this, students should only join Top Hat from the email invitation sent out to the class rosters before the term begins. Students should not attempt to create Top Hat accounts without the invitation. Doing so can adversely affect the integration between their Top Hat account and Canvas account.

Student Registration Guide [pdf] [pptx]

New to Top Hat:

  • Go to a Canvas course, click on the Top Hat tool link on the left-hand navigation menu.
  • Click on Sign up to Create account
  • Check I agree > Click Next
  • You can enter your 9-digit Student ID or Skip
  • You can enter your Cell phone or Skip
  • Your account is set up click Continue
  • Choose either a 1-year or Lifetime (4+years) subscription
    • Consider buying the lifetime subscription if you are in your first/second year at OSU
  • After you finish the checkout process, a thank you screen will appear
    • Click on Go to my lobby and you will see your Top Hat course(s) there

Already have a Top Hat account:

  • If you have used Top Hat in previous classes at OSU, you’ll need to merge your account in order to register 
  • Enter your TOP HAT Password
  • Click Merge my existing account with SSO
TOP HAT - I am having connectivity issues.

Connectivity: As to be expected WiFi and Cellular Data connectivity are not always perfect. Because Top Hat relies on internet access we have come up with numerous ways to address connectivity issues that may arise. For small groups of students or individuals experiencing connectivity issues there are four safe-guards for which faculty will not need to make any changes themselves.

1. Offline-Mode: Offline mode will hold student responses until the connectivity becomes stable.

2. SMS-Mode: Students may text their response to the number on screen if they have lost connection and cannot response over the web. The exception is that this will not accommodate click-on-target questions.

3. Auto-Web Retry: If a student attempts to submit the answer and the connectivity is preventing the answer from being recognized, Top Hat will automatically make continuous attempts to submit the answer until a connection has been restored and the answer has been submitted. This is true even after lecture has ended. *This must be turned on by Top Hat. Faculty can use the live chat to have this done quickly and easily.

4. Low Bandwidth Mode: This prevents slides from mirroring on student devices and only pushes the questions, making Top Hat require significantly less data usage. This feature must also be requested to be turned on. Live chat will typically be the fastest solution as well.

TOP HAT - Can I edit slides within Top Hat?

Faculty transitioning from Turning Point to Top Hat are accustomed to being able to edit their slides without it impacting the in-class questions they have prepared. Though slides cannot be edited in Top Hat, the edited version can easily be re-uploaded with minimal impacts.

When re-uploading, you have one of two options:

  • The first is that the system should keep questions in the same place they were, if the title heading is the same, but if there are questions in-between slides, and those original slides were deleted before reuploading the PPT, it will keep those slides as placeholders and preserve the original order (instructor needs to double-check order).
  • The second option is that all of the slides will be pushed to the end of the lecture and you will need to drag and drop them where you would like them to be.

See this Top Hat guide on Managing Slide Presentations.

TOP HAT - Can you ask questions on the fly?

Questions on the fly are created with downloadable tool called the Presentation Tool. Previous setup and installation has to be done before one can use the tool. For professors who want to use the Presentation Tool to most closely resemble Turning Point Anywhere it should be preloaded on podium computer in the classroom.

An instructor can use the Presentation Tool, but mainly teach through Top Hat by switching between the two. Once you log into your account on the presentation tool, it will pull all of your courses and content from those courses and automatically sync it to the presentation tool. You will have access to the exact material and all the content that you created and could see on the Top Hat webpage.

There are only 3 question types to select from: multiple choice, word answer and numeric answer. Once the instructor asks a question it is created within the course, however, it won’t be associated with a specific lecture. Afterward (after class / in office), the instructor can log into Top Hat and assign points/correct answer per question and drag and drop the question into the specific lecture. Points will be accumulated in the column for that specific lecture.  We recommend you organize your questions in a folder, because that will sync best as an assignment in the Canvas gradebook. After that, you can open the Top Hat Presentation Tool. After logging into the tool, then you will see the folder containing your questions. You can select the folder and present it from the tool/app.

TOP HAT - How can I prevent students from responding to questions outside of class?

Go to your Top Hat course settings > Advanced Options > check the option 'Students cannot view the details of a presented question, they can only see the response options (students will need to see the question projected on a screen)'. This way students will not be able to see the answer options for questions on their devices. They will have access to images uploaded to the question and any question options (ex. choices for a multiple choice question), but they will not see the body of the question, and will need to see the question text on the projector screen. 

Top Hat - How can I sync my grades?

Step-by-step guide on syncing grades with Canvas.

Top Hat's guide to syncing your course with Canvas: https://support.tophat.com/s/article/Professor-Oregon-State-University-Course-Set-Up-Guide

Instructions for disconnecting and resyncing sections:

1. Go into your settings
2. Go to the LMS Setup & Sync tab
3. Select the "Disconnect" option
4. Do NOT select or deselect any of the preset options, then press "disconnect"
5. Re-enable your LMS sync following the same steps you did the first time, except select [both your 001 and your 002 sections] (this can be edited to be [all of your sections]).

What accessibility and inclusivity tools are available in Canvas?

Accessibility and Inclusivity tools in Canvas include Accessibility Check, ReadSpeaker and ReadSpeaker TextAid, and NameCoach.

What are crosslisted and combined course sites in Canvas?

When a course is listed under two different names, e.g. listed as both an undergraduate version and a graduate version OR listed under different designators, it is a crosslisted course. In other words, if the two versions of the course are taught at the same time and place, they should be crosslisted. In order for a course to be technically crosslisted, the crosslist designation must be set in Banner by the Registrar's Office. Once the courses are crosslisted in Banner, a crosslisted course site will appear in Canvas. The crosslisted course will have the same Canvas course code as one of the original sections with the exception of the addition of an "X" to the front of the section number.

If you are teaching or co-teaching multiple sections of the same course, you will likely have a combined Canvas course(s) generated automatically based on the information listed in Banner. Only sections with identical instructor pools in Banner will be included in a given combined Canvas course. The combined course will have the same Canvas course code as the lowest-numbered section being combined with the exception of the addition of a "C" to the front of the section number.

Learn more about crosslisted and combined Canvas courses.

What are ReadSpeaker and ReadSpeaker TextAid?

ReadSpeaker and ReadSpeaker TextAid

ReadSpeaker is a screen reader tool enabled in Canvas. The tool can highlight and read aloud text on a Canvas page. Readspeaker is available to all Canvas users. ReadSpeaker TextAid (or TextAid) is an additional accessibility tool that allows users to have nearly any text highlighted and read aloud, including documents, websites, text composed by a user, and more. TextAid must be enabled by instructors within a Canvas course module for student to have access to the tool.

These tools make course content more accessible to all learners by enabling multiple learning modalities, but the tools are especially beneficial for learners with any of a variety of different reading and learning disabilities, and for those with English as a second language. Learn how to use ReadSpeaker and TextAid.

What are the recommended specifications for uploading a video?

For best results with video, we recommend preparing videos in 1280x720 pixels and using the H.264 video codec at 4000 kbps.

What are the Turnitin tools GradeMark and E-rater?

Turnitin tools duplicate some of the functionality in Canvas; each of these tools is optional for instructors. Find more information here on GradeMark and E-rater, a grammar-checking feature.

What do sections in my combined and crosslisted Canvas courses allow me to do?

Instructors with combined or crosslisted courses in Canvas have new features in Canvas. A few of the features allow the instructor to view which section of the course a student is enrolled in and assign differential due dates to individual sections. Learn more about combined and crosslisted course features.

What file types does Kaltura support?

Kaltura supports most video and audio formats. If you've encountered a filetype that is giving you difficulty, please contact us.

What happened to the Manage Assistants tool?

With new section functionality for combined and crosslisted courses in Canvas, the Manage Assistants tools has been renamed and has new functionality. It now appears as Add TA… in the Canvas course menu. Learn how to use the Add TA... tool.

What is a Channel?

Channels allow content owners to group media together in MediaSpace and restrict access to that media to only a defined list of users based on ONID usernames. Note: if you publish your media to a public category, adding that same media to a Channel will not restrict who has access to it.

What is a Playlist?

Playlists allow you to group content together for embedding on an external web page. Every time you add a new or remove an item to a Playlist, your embedded player automatically updates to reflect this change.

What is Accessibility Check?

Accessibility Check (also called UDOIT) is a tool for faculty to quickly identify and fix common accessibility issues in their Canvas course content.  This tool is not visible to students in Canvas. A few of the accessibility issues that the tool will detect include missing alternative text for images, poor color contrast, and missing descriptive link text. Learn how to enable and use Accessibility Check.

What is different about Learn@OregonState?

What is Gradescope?

Gradescope is a suite of tools designed to make grading more consistent, fair, and efficient. Teams can grade scanned exams asynchronously, with or without rubrics; an instructor can grade the same question in all exams (and modify grades for multiple exams simultaneously); a faculty member may review all grading by a single TA and quickly make adjustments; graders can re-use comments/feedback in multiple exams (or modify for individual students). Gradescope also allows instructors to incorporate auto-graded bubble-sheet questions in their exams and assignments; the analytics provide both summary statistics and detailed item analysis. Learn more about Gradescope and how to enable Gradescope in Canvas.

What is Learn@OregonState?

What is NameCoach?

NameCoach is a tool that allows you to record your name pronunciation and set your preferred pronouns. The recording and preferred pronouns will be available and visible to others in the course. Learn how to use NameCoach.

What is the best way to use Turnitin?
Turnitin originality reports are especially effective in helping students diagnose problematic passages in their own papers and in helping guide revision of early drafts. By providing clearly marked reports that identify passages that match other sources, originality reports guide students through a careful step by step analysis of their own work.
What is the vision for the future of Learn@OregonState?

What is Turnitin and how does it work?

Turnitin is a Web-based service that identifies passages in submitted papers that match passages in other sources, such as websites, articles in scholarly journals, and other student papers. TurnItIn then generates an Originality Report, which highlights passages of matching text. See more information on Turnitin here. Turnitin does not state outright whether or not plagiarism has occurred. Plagiarism is a large category that includes many different behaviors, ranging from poorly paraphrasing a cited source to purchasing a paper and submitting it as one’s own work. While no software can make a blanket statement about whether a paper contains plagiarism, Turnitin does provide originality reports that show which passages from submitted papers match other sources. To make a determination about whether a paper contains plagiarized material, analysis is required. Originality reports make analysis easier and more convenient.

What is Unizin?

What should I do if I have found offensive or infringing content in Kaltura?

If you have found material on Kaltura MediaSpace which you find offensive, please report it to us immediately.

What type of support do students have?

All OSU Canvas users may access Canvas tech support 24 x 7 x 365 by clicking the Help button in the left-side gray navigation menu. Support is available via phone (844-329-3084 toll free), live chat, and email form through the Help button. Students are also welcome to connect with the OSU Canvas team at canvas@oregonstate.edu. Additionally, students can browse the Canvas Student Guides for help documents.

What version of Flash do I need to play Kaltura media?

Flash is not required to playback Kaltura media. If you find that videos and audio are not loading in your web browser, please make sure that you have the latest version of that browser. If you are not sure, or your browser needs updating, please contact the Service Desk.

What were some of the challenges in creating Learn@OregonState?

What will I need to do to set up my Canvas course sites?
The content migration will transfer documents, assignments, quizzes and test banks, discussion boards, etc. Whether instructors use migrated Blackboard course content or configure Canvas course sites “from scratch,” each Canvas course site requires individual attention.
Who can use Canvas?

OSU students are automatically enrolled in Canvas sites when they register for their classes (note that some instructors choose not to activate their Canvas course sites). Groups and departments who want to use Canvas for training and collaboration may request a Canvas Studio site and enroll anyone with an ONID account.  

Why did OSU select Canvas?

From 2012-2014 OSU investigated our options and needs for instructional innovation and technology. Over the course of our campus-wide inquiry, Canvas was preferred by students and instructors alike as the system and technology partner that is in the best position to help us meet our goals. Learn more about the decision for Canvas at OSU.

Why does my Turning clicker look different from others?

Your QT clicker may look slightly different in appearance from another student’s due to different firmware versions. For those who still have NXT clickers, there are currently as many as three different firmware versions around campus; all of which are valid. Such differences include:

  • Checkmark response confirmation vs. smiley response confirmation
  • Backlit LCD screen
  • Multi-directional buttons vs. bi-directional buttons surrounding the submit button

For QT clickers, you should have the checkmark response, backlit screen and multi-directional buttons.

Why don't I see my course in Canvas?

On a student's Canvas Dashboard, by default, current term, published courses should display. On an instructor's Canvas Dashboard, by default, current or future term, published or unpublished courses should display. If you expect a course to be on your Dashboard and it is not, learn how to find a course in Canvas.

Why won't my clicker turn on?

If you press all sorts of buttons and your Turning clicker does not respond you need to try a hard reset.

To do so take out the batteries, hold down any button for about 30 seconds, and put the batteries back in. If this does not work, you may need to try changing the batteries as well. If that still doesn't work after changing the batteries, contact classroom.response@oregonstate.edu to acquire an exchange form.

 

Why won't this media play?

Kaltura supports HTML5 video playback. That means that any modern browser should be able to support the media you are trying to play. This includes Internet Explorer, Chrome, Firefox, Safari and Opera. No plugins are required to play content. But there remains a few reasons why a piece of media may not play. These are just a few:

  • Out of Date Browser: Make sure your browser is up to date to its current version.
  • Slow Connection: A slow connection simply means that you'll get your media - it will only take longer to reach you. Watch the media's progress bar to see how much of the media has been buffered. Give it some time. Larger media may not play back smoothly until the entire segment has been buffered.
  • Incomplete Buffering: Sometimes the buffering of a piece of media is interrupted and you can't get the full clip to buffer properly because the interrupted clip has been been cached. Clearing your browser's cache may solve this.
  • Access Controls: Kaltura MediaSpace allows content owners to restrict access to their media. If you see an Access Denied message when attempting to view a piece of media, first make sure that you are logged in. If the issue persists, contact the content owner and request that you be added to the access list for that piece of media.