Safari on MacOS and iOS handles cookies differently than other web browsers. When clicking on "My Media" or "Media Gallery" in Canvas in your Safari browser, you may see the following error:

To correct this error...

In MacOS:

  • Select Safari > Preferences...

  • Select "Always allow" from the Privacy menu

In iOS:

  • Go into the Settings App and choose Safari

iOS Settings - Safari

  • Choose your cookies settings

Safari Settings - Cookies

  • Set your cookies to "Always Allow"

Safari Cookies - Always Allow