Clicker support: If you get stuck anywhere in the process please feel free to email for assistance / to make an appointment.


You must register your clicker on Canvas before using it in class.

  • Go to Canvas
  • Login with your OSU ONID username and password.
  • Navigate to the left sidebar menu of the Canvas dashboard.
  • Click on Account > Settings > Turning Clicker Registration
  • If you are prompted again, login with ONID username and password.
  • Click on Getting Started
  • Enter your subscription code in the field provided, click Redeem, then Continue.
  • Enter the Clicker ID in the field provided, click Add, then Continue.
  • The check confirms you are connected to your LMS!

To add a license:

  • Click on the box, type the license code on your card, click Redeem.

To add a device:

  • Click on the box, type device ID, click Add.

Under Profile you should now see green checkmarks beside each item (License, Clicker, Learning Management System).

Go to Canvas:

    -Navigate to the left sidebar menu of the Canvas dashboard.

    -Click on Account > Settings > Turning Clicker Registration

    -Login using your OSU ONID username and password.

•           Click on the box, type the license code on your card, click Redeem.

•           If you need to purchase a license, click Purchase License.

•           Scroll down to a circle logo that says “Five Year Turning Account License”, click on that.

•           Click on “Add to Cart” and go to your cart in the top right hand corner.

•           Click “Checkout” and enter your credit card information.

•           Click “Review Order”, make sure it is $30 for Five Years and complete the purchase.

•           Then click on “Back to Turning Account” on the top.

•           You now see a green checkmark next to license.

Then contact your instructor and inform them to update their Participant list, they may or may not do so based on their instructional policy.

Each class using clickers is assigned a different channel. Your clicker must be on the correct channel to send responses.

  • Press any button to turn on your clicker
  • Press the channel button
  • Enter the channel number
  • Submit the channel number either by clicking the channel button again or by pressing "OK" using the LCD screen prompts on the QT device. And the light will turn green if the channel matches.

We do not allow multiple students to share a single clicker. By implementing this policy we aim to avoid confusion with the Turning Technologies software – which receives your responses – and Canvas which assigns point values to your name. Sharing clickers results in clicker points being misallocated to students; in most cases you – and your friend – will not receive any points from a shared clicker.

What if I have a question about clicker points on Canvas?

Most instructors have their own policy regarding clicker points on Canvas. Please consult your instructor’s course syllabus for exact information. When asking your instructor about clicker points, be prepared to have your device ID handy.

What if my clicker isn’t functioning properly?

Email to make an appointment, where we can test your device.

When your response is received your clicker will display a checkmark underneath your answer as a confirmation.

There is also a “toolbox” option on all clickers. Responses cannot be sent from within the toolbox. When in doubt press the back arrow repeatedly to exit to the main screen before submitting an answer.



Your QT clicker may look slightly different in appearance from another student’s due to different firmware versions. For those who still have NXT clickers, there are currently as many as three different firmware versions around campus; all of which are valid. Such differences include:

  • Checkmark response confirmation vs. smiley response confirmation
  • Backlit LCD screen
  • Multi-directional buttons vs. bi-directional buttons surrounding the submit button

For QT clickers, you should have the checkmark response, backlit screen and multi-directional buttons.

If a student uses both the physical clicker and the ResponseWare app (alternates between them) during one session (class), the software will kick one of the devices (usually the physical clicker) out.

The instructor can merge them in the event this happens accidentally. But we would emphasize the need to use only one device during a session.

To merge these go to the Manage tab > Results Manager, scroll down to the Unassigned Devices section, click on device, then on the right panel labeled "Unassigned Device View", select Choose Participant.

If you are on Mac OS and using two screens or external display and cannot see the showbar when polling, try the following steps and test each time to determine which setting actually works for your system.

1. Try the refresh button each time before resetting the session.

2. In PowerPoint

  • Preferences
  • Slideshow
  • Uncheck "Always start Presenter View with 2 displays"

3. In PowerPoint

  • Choose the Slide Show tab on the ribbon.
  • Select Set Up Slide Show.
  • Under Show type, choose Browsed at a kiosk (full screen)
  • Click OK.

4. Go to Mission Control settings to turn OFF "Displays have separate spaces", which removes the Mac menu from the external display. You will need to logout/in for this to take effect.

Simply add the clicker to a requisition for your class that you submit via the Beaver Store website, just like you would with other course materials.  

You can indicate “clicker” and use this ISBN: 9780998819112

How to stop PowerPoint from automatically starting a slide show in Presenter View:

  • On top menu bar, click on the [Slide Show] ribbon.
  • In the Monitors group, uncheck [Use Presenter View].
  • Then close PowerPoint and open again for the settings to take/refresh.

This way the Turning Point show bar will display on your screen and mirror to what students see on the projector, instead of manually dragging the menu onto the project screen.