All OSU Canvas users may get technical support 24 x 7, 365 days a year by phone, live chat, or email. Click the “Help” button in the lower left corner of the Canvas screen, or call 844-329-3084. If you are an instructor, TA, or staff member and would like to learn more, please contact the Learn@OregonState team. Or check out excellent online help resources in the Canvas Community.

It’s a good idea to check the Canvas Community to see if any other users have requested a feature, tool, or change for Canvas. You may also contact the Learn@OregonState team if you would like to submit a feature request and find out more about our request evaluation process. 

Log into Canvas with your ONID username and password. The dashboard will display your current courses. If you are looking for a past-term site, click the Courses button on the gray left-side navigation menu, and then click the All Courses link. You must be registered in the course in order to see it in Canvas. Don’t see a course site in Canvas that you are teaching? Check with your department support staff to make sure you’re listed as the primary instructor in Banner.

Technology Across the Curriculum (TAC) and Ecampus will prepare online tutorials for students, and will also develop reference guides that instructors may distribute to students. Students will also have help to locate which system their courses are in.

OSU students are automatically enrolled in Canvas sites when they register for their classes (note that some instructors choose not to activate their Canvas course sites). Departments and work groups who want to use Canvas for training and collaboration may request a Canvas Studio site and enroll anyone with an ONID account.  

From 2012-2014 OSU investigated our options and needs for instructional innovation and technology. Over the course of our campus-wide inquiry, Canvas was preferred by students and instructors alike as the system and technology partner that is in the best position to help us meet our goals. You can see more details here on the decision for Canvas.